Roadside assistance helps you deal with unexpected hassles
May 27, 2025
Roadside assistance is easy to add and surprisingly affordable. Maybe this scenario will help illustrate one of its many benefits...
As you’re passing construction on the freeway after work, you notice there’s some debris in the road and before you know it, you feel your car bounce over a bump. You pull over—
flat tire! You’re nowhere near a gas station—and right in the middle of rush hour traffic—what do you do?You could start walking towards a gas station. You could call a friend to help. Or, if you’ve thought ahead, you can rely on your roadside assistance insurance coverage.
Out of the three options, the one that spares your friend driving in rush hour and your feet from walking to the next gas station is to purchase a roadside assistance plan. With it, you always have a helping hand at the ready—24/7—should you have a problem on the road.
Did you know getting help is easier than ever—with the option to request roadside assistance directly through the HiRoad app. Even if you don’t have Emergency Roadside Assistance coverage, you can still use the app to reach out for help and get an estimate for any out-of-pocket fees before committing to service.
What does roadside assistance cover?
You may not think about roadside assistance until you really need it. But knowing what coverages are available can help lessen your stress when you're in a bind on the road.
Emergency Roadside Assistance coverage helps with common issues like:
Dead battery
Flat tire
Locked out of car
No fuel or need an EV charge
Stuck (and need a winch out service)
Require a tow
Roadside assistance coverage with HiRoad®
With HiRoad Emergency Road Service coverage, we’ve made it simple for you to get help when it’s needed--and right from your app to save some time and get you connected to a solution. If something goes wrong on the road that requires help, you can select the “Incidents” tab in our app to be connected to a roadside service partner, who will send help as soon as possible.
Bottom line, there’s a lot of things we can’t control in life—like when your car might have a problem. But you can be prepared, and roadside assistance cannot only help with many common issues with your car but also deliver peace of mind while you’re on the road. Learn more about how you can get started with the HiRoad app today!
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