Privacy Policy



HiRoad Wordmark
rev. 08/2023


Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and credit-based insurance scores
  • Transaction history and insurance claims history
  • Payment history and account transactions

When you are no longer our customer, we continue to share your information as described in this notice.


All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons HiRoad® Assurance Company chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does HiRoad share?

Can you limit this sharing?

For our everyday business purposes—such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus



For our marketing purposes—to offer our products and services to you



For joint marketing with other financial companies


We don't share

For our affiliates' everyday business purposes—information about your transactions and experiences


We don't share

For our affiliates' everyday business purposes—information about your creditworthiness


We don't share

For nonaffiliates to market to you


We don't share


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Who we are

Who is providing this notice?

You are receiving this notice from HiRoad Assurance Company.

What we do

How does HiRoad protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does HiRoad collect my personal information?

We collect your personal information, for example, when you

  • apply for insurance or pay insurance premiums
  • file an insurance claim or pay your bills, or
  • give us your contact information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffliates to market to you

State laws and individual companies may give you additional rights to limit sharing.



Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • HiRoad Assurance Company shares with only two affiliates, BlueOwl, LLC, a company which provides general support services for HiRoad, and State Farm Mutual Automobile Insurance Company, a company which provides claims management services for HiRoad. Both affiliates operate in a service provider role.


Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • HiRoad Assurance Company does not share with nonaffiliates so they can market to you.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • HiRoad Assurance Company doesn’t jointly market.

Other important information

HiRoad website properties and mobile applications may use common technologies like cookies, analytical tools, device IDs, or other technologies. To learn more, please visit:

HiRoad collects precise location information from you in order to accurately record trip information through the HiRoad mobile application. HiRoad must collect your precise location while you are driving in order to record accurate trip data. For additional information on how HiRoad collects, uses and shares your precise location information, please refer to the End User License Agreement (EULA) available in the HiRoad mobile application. All information, including precise location information, is handled in accordance with the HiRoad Notice of Privacy Policy.

Some operating system developers, such as Apple, allow mobile application users to request the deletion of accounts created within an application. If you request the deletion of your account, HiRoad may still retain your information for legal, auditing, regulatory and business purposes. Retention periods vary according to specific legal, auditing, regulatory and business needs. A request to delete an account within the mobile application only applies to the credentials and account you created within the application and not to any other accounts you may have with HiRoad.